Shipping

Shipping


The Promise

At Naturebreed.com, We put our Customers First. We ensure our customers get a true world class ecommerce experience while being awesome. We put ourselves at work every day to ensure your order reaches your destination at the earliest time possible.

With an efficient dispatch team and round the clock support, Your ease of access to over 10000+ products is guaranteed.



What are the shipping costs?

Shipping costs are charged at Rs.60 for orders below Rs.499/-. However, You are eligible for free shipping once your order cart value goes above Rs.499/-


How can I save more on my Shipping Costs?

You could stock up on your favourite products and ensure your cart value goes above Rs.499/- to avail Free Shipping.


How many days does it take for my order to reach me?

Once your order has been dispatched from our warehouse, The Usual Delivery Date Varies according to your selected Shipping Option.


Estimate Delivery Time:

 

Major Cities

Other Regions

Remote Areas

Insured

Signature Required

Tracking Details

 North / East India

 3-4 Business Days

  4-7 Business Days

 7-8 Business Days

 Yes

 Yes

 Yes

 South/West/Central   India

 1-3 Days

 3-6 Days

 6-8 Days

 Yes

 Yes

 Yes


How quick do you ship?

We take pride in shipping most of our orders within 24 hours. Although it is rarely possible that your order may delayed due to an unforeseen circumstance, You will be kept informed about the shipment of your order.


How do I track my order once it is shipped?

Once your order has been shipped, you receive a confirmation to your mobile number and email with the tracking link of the order. Following that link, you will be able to track your order effectively.


How do I find out if my pincode qualifies for “Cash on Delivery” Service?

Once you reach the product page you were looking for, you could enter your pincode to estimate your delivery date and check if your pincode is served under “Cash on Delivery Service”.

We currently serve more than 4500+ pincodes covering all metros, Tier I and Tier II Cities for Cash on Delivery.


I need a product immediately. Could you arrange for a Guaranteed One day Delivery upon request?

We certainly stock up on products and are usually faster than our estimated delivery dates. However, this may change according to your destination address. Thereby, We advise you to Contact the Customer Support Team before placing an order.

Our Team could arrange for the possible expedited arrangements to get your order delivered  in a day. Please note that No Extra Costs are charged for this service.


Do I have to pay any other charges (VAT, CST) etc.?

All our products are VAT included and no extra taxes are levied on the products. All prices mentioned in the website are final and are inclusive of all taxes.


Is there any other information I need to provide to ensure smooth delivery of my order?

Please make sure your Shipping Address, Phone Number and Email Address are full and complete. If you are unable to collect your order at the time of delivery, the phone number and Email may be used by the shipping partner to contact you to confirm the delivery. Also, If they have issues in delivering your order, they can use this information to notify you for the same.


What if I don’t receive my order?

In the rarest of rare occasions, if such an instance happens and your order does not reach you after several days of its dispatch, We contact the Shipping Partner for the same and investigate the matter. If the delay happens for more than 15 days of your shipment, We refund your order with the shipping fees.


Are there any hidden charges? Any other Taxes that I Pay?

We value your trust and build our business upon that. There are no extra or hidden charges on your order.  Once the order has been confirmed, It guarantees that you have completely paid for your order and no other charges would be levied.


I have placed my order and have received the confirmation mail? What should do I next?

Absolutely Nothing. Except, to be present at the time of delivery or arrange for an alternate person to collect your order at your delivery address.


I may not be available at my Delivery Address at Certain times. Would it be returned back to you if I am not available?

We understand that you may not be available at your delivery address (office/residential) all the time. You can always arrange for an alternate person to collect your order on your behalf. If such an arrangement could not be made, We ensure that your order is delivered on your advice after contacting you.

Hence, We request you to always provide your complete and accurate Billing Address, Phone Number and Email during the checkout.

Our shipping partners redirect the shipment back to us, only if you are unavailable after multiple (Usually Four) Delivery attempts and no contact could be made with you.


Do you ship to my country?

Currently, We ship to all the states and the union territories in India. For International Shipping of our products, Visit www.indiesta.com

Indiesta.com serves 180+ countries worldwide. To find out more, Visit www.indiesta.com


I just received my order. The package is damaged and one of the products I ordered is broken. What do I do?

We have an expert team to manage the entire packaging and dispatch of your order. All staff is properly trained and are provided with the necessary packaging materials to ensure your order reaches safe. Although it is rarely possible that your order reaches broken, You are eligible for a complete refund of your order. At the time of delivery, if the packaging seems to be tampered with, Kindly  do not accept the order.  You can contact us about the same and we will issue the complete refund to you . In certain instances, We may arrange for a reverse shipment for the damaged products. Hence, it is always advised to keep the damaged products


I prefer phone support over Email. How do I contact you?

Our Customer representatives work around the clock to ensure all your queries are answered within four hours of your queries over Email. However, if you may wish to Call us, You can reach us at

+91 9790150505

sales@naturebreed.com


I need bulk quantities of a particular product?

For bulk enquiries, You are eligible for a bulk discount. For quantities larger than twelve, you may contact us for slashed prices.


How do I know that the product shipped are 100% Genuine?

All our products are sourced reliably directly from the brand or from the brand authorized distribution center. Once the product reaches our warehouse, our expert inspection team ensures all the products are properly sealed and are 100% Genuine.

Our Team is in the relative business for about 5 years now.Every member is adequately trained and can easily differentiate a fake from an authentic product. Naturebreed guarantees you that all the products listed are 100% Genuine and are reliably sourced with any involvement of a third party vendor.

That’s the promise we make to our customers.


I want my order to be packed discreetly. I don’t want the invoice to be stuck to the box. How can I do it?

We can make an arrangement for discreet packaging upon your advice. Simply add your comments at the time of checkout. To ensure your privacy, Our packaging team will ensure that your order is Shipped reliably and handled discreetly without naming the contents on its outer shipping box.

Please note that you are required to mention this, at the time of checkout in the “Comments” Box of your order. Else, you could Email us informing the same immediately after placing the order.